Effective February 05, 2016
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you consent to the collection and use of information in accordance with this policy. This Privacy Policy discloses our privacy practices and the possible uses of the information that we gather via fixyfix.com, our mobile application(s), and via other submissions by you to FixyFix. By using the Site and Services you consent to the terms of this Privacy Policy.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address ("Personal Information"). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services. FixyFix will share your Personal Information with our third party Service Providers including but not limited to; handymen, plumbers, electricians, cleaners, contractors, so that they can complete your order and provide you with the utmost professional care and service.
After you become a customer and provide consent to FixyFix's Privacy Policy, FixyFix may track, gather and compile home maintenance history records and reports detailing Residential Information including repairs, maintenance, improvements and other information regarding your residence. Although FixyFix may sell information relating to your residence to third parties, we will never sell your personal information without your permission except in the event of a company sale or other change in control in which case ownership of the data will transfer to the acquiring company. This information may be gathered from numerous sources, including without limitation, disclosures by you, contractors, suppliers, Service Providers and others.
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party Service Providers have their own privacy policies addressing how they use such information.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on. Please note that we use Google Analytics to help us analyze how visitors access this site. The information which is generated in a cookie about how you use this website is then sent to Google to evaluate visitors' use of the site and create statistical reports about the activity on the website. To learn more about cookies, including how to control and delete them, visit www.allaboutcookies.org. To stop being tracked by Google Analytics on all websites, view http://tools.google.com/dlpage/gaoptout.
FixyFix Inc. uses remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service. Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
We may provide certain Personal Information as a service to others for providing your service and for their marketing purposes. We may also disclose your name and address to Service Providers when you submit data relating to those Service Providers. If you properly notify us that you no longer want us to share your Personal Information, we will cease sharing your Personal Information. However, except as otherwise stated in this Privacy Policy, we do not directly control the third parties to which we share such Personal Information and you will need to further notify such third parties directly if you would like them to cease use of your Personal Information. We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
At FixyFix we try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this issue very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. We are happy to provide any additional information or explanation needed. Any requests for this should be sent to us via the "Contact us" link at the bottom of the page. We try to be as open as we can in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a "subject access request" under the Data Protection Act 1998.
We respect your privacy, and we assure you that we will use our best efforts to maintain and use this information responsibly. Although FixyFix may transfer or sell Residential Information to third parties, we will never sell your personal information without your permission, except in the event of a sale or other change in control of our company, in which case your data will be transferred to the acquiring company. Personal information is defined as your name, address, e-mail address, user name, password and contact information.
This Privacy Policy creates a full understanding between us and you. Unless information is expressly set out in this Privacy Policy, neither party shall rely on any written or oral information. In case either we fail to enforce the implementation of any provision this document contains, this shall not waiver any rights to subsequently enforce such or any other provisions in this document. No provision or any point of this document shall establish any sort of joint venture/partnership, employer-employee relationship between us and you. It may so happen that some provision of this document is found unenforceable at some point of time by the relevant authority. Should such a situation occur, this provision shall be altered, interpreted in a different way or rewritten to correspond to the required nature of this provision as much as it is possible. This privacy policy describes how we may share your information for marketing and other purposes. It applies to all FixyFix customers, including California residents.
This Privacy Policy is effective as of February 05, 2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. FixyFix reserves the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. FixyFix may update this Privacy Policy from time-to-time in our sole discretion. It is your responsibility to review the Privacy Policy for any changes each time that you use the Site and Services and you are bound by such changes. Your use of the Site and Services following us posting a new privacy policy on our Site signifies that you agree to and accept the Privacy Policy as modified.
If you have any questions about this Privacy Policy, please contact us via the "Contact us" link at the bottom of the page.
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