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My Account

To Access your FixyFix account through the website or the app, you are required to enter your email address and a password. You can also log in through your Facebook or Google Plus account.

To Signup for a FixyFix account through the website or the app:

  1. Click on the Sign Up button at the top right corner of the screen
  2. Enter your information in the required fields
  3. Click “Continue” at the bottom of the form.
  4. You will receive an email confirming your account has been set up.


Any changes to your account can be done at “My Account”


Make a new Booking

How Do I Book?

Via the app: Once you open the FixyFix app, it will ask “What Can We Do For You?”

Select the service you need and follow the steps to complete the booking.

Via the website: On the FixyFix.com homepage, select Order Service.

Select the service you need and follow the steps to complete the booking.


Pricing

FixyFix offers affordable pricing. We also have discount packages dependent on the hours booked and the frequency of the service. You will be required to provide information, which will be used to determine your price. Once that is complete, select the “Get a Price” button to determine the cost of your service.


Hours of Operation

In order to meet the needs of our clients, we offer flexible service hours. You can schedule a FixyFix professional, as early as 7 am or as late 9 pm.


Booking Cancellation Policy

Any booking canceled within 24+ hours of the scheduled service will not incur a charge. However, there is a $15 charge for any reschedule or cancellation done between 2 to 24 hours before the service is scheduled to commence. Furthermore, a full fee is charged and made payable to FixyFix for any cancellation or reschedule done within 2 hours of the scheduled booking.


Edit My Personal Information

Change My Phone Number

Login to your account, Select Account, Edit Your Phone Number, Select Save.
 

Change My Email

Login to your account, Select Account, Edit Your E-mail Address, Select Save.
 

Change My Address

All booking addresses for your one time cleaning, regularly scheduled cleaning or FixyFix service can be changed easily.

Login to your account, under account select “Modify your address,” enter your new address, Select Save.

Note: For regularly scheduled cleaning, any change of address will be effected on that booking and all subsequent ones. However, all bookings prior to the adjusted one will maintain the former address.


Reset My Password

To change your password:

Login to your account, under account select “Change Your Password,” enter your new password, Select Save.
 

If you have forgotten your password and would like to retrieve or change it:

Try to login to your account, Select Forgot Password link, and provide the e-mail address associated with the account. An e-mail containing a password-reset link will be sent to that email address, use this link to reset your password.


Mеssage Settings

Unsubscribe from Marketing Emails

It is unfortunate that you would like to unsubscribe from our email list. If you proceed, you will no longer receive promotional emails designed for FixyFix customers. Click the “Unsubscribe” button located at the bottom of the FixyFix marketing e-mails. You will be taken to a confirmation page that will ask you to confirm the Unsubscribe request. Your non-subscription may take a few days to go into effect.
 

Our Cancellation Policy

Any booking canceled within 24 hours or more of the scheduled service will not incur a charge. However, there is a charge of $15 fee for any reschedule or cancellation done between 2 to 24 hours before the service is scheduled. Furthermore, a full fee is charged and made payable to FixyFix for any cancellation or reschedule done within 2 hours of the scheduled booking.


Trust & Safety

At FixyFix.com, we take the trust and safety issues quite seriously as we have to bear the accountability of providing professionals into the homes’ of individuals so as help them get their chores done on time. We perform a list of background checks on the professionals we will be sending to your home. We provide a fully secure way to make payments and we are accountable for fulfilling every service you have wanted or we will fully refund your money in case you are not completely satisfied with our services. You can completely trust us with your money and feel safe when our verified professionals are at your home, helping you with your chores.

We are one of the one-stop destination for various home services which you will need. All of our experts are thoroughly checked because your satisfaction and safety is of the top most importance to us. With your help, we provide on-time high-quality services for which you don’t have to pay any visitation charges if the work isn’t completed fully completed. If, due to some unfortunate reason which is quite beyond our control or the standards of the services which have been provided by us are not up to the mark, then we provide the option of redoing the whole job or we will provide a full refund of the booking amount. In simple words, if you are not fully satisfied with the work done by our professionals or if you feel that they have done something wrong, then we will fully refund the amount you have paid us – it is as easy as that.

An interesting thing about our services is the fact that for all the jobs that you employ us to do, you get to earn minutes, which can be redeemed later as services which you will need. So, all in all, your trust and safety is of paramount importance to us and we spare no expense to make sure that you can trust us completely and feel safe when our experts visit your home.


Terms of Use

You are presently viewing the Terms of Use web page for FixyFix.com, which will be stated as FixyFix or ‘website’ or ‘we’ or ‘us’ from here onwards. We intensely recommend that you read the Terms of Use which have been mentioned in the webpage with rapt attention before you start browsing the content of the website or perform any action on it. Please take note that if you are availing or offering any kind of services for this website or just casually visiting the website, you agree to the Terms of Use, Privacy Policy, Terms of Security, Professional Conduct Code and all other policies which have been stated in this website.

On top of the content which have been stated in the website as pictures, text, moving pictures and forms, the site offers individuals with the opportunity to submit content for the website. By the utilization of the website and providing comments, you approve the Terms of Use that have been mentioned below. If you do not approve the Terms of Use, then we advise that you do not use the website. We reserve the right to make alterations or amend the Terms of Use without prior notice and your sustained utilization of the website in any and all forms after these alterations have been implies that you approve the altered Terms of Use.

These Terms of Use also implement, by reference, all the policies of the company, schedule of fees, conduct code, policy of privacy, rules, guideline, usage terms of the website which relate to the acceptance and offering of services. By utilizing the website, you approve of all the Terms of Use.

As of now, the website offers its services to the individuals who are residing in or seeking and providing services in the cities of USA. If you are not a resident of the country or want delivery of services outside the country, then, the product and services which have been offered on our website are not meant for you and it is recommended that you do not perform further utilization of the website.


Quality Service Guaranteed

If you are not satisfied with the service provided by one of our experts, we will send another professional to complete the job.


Our Cancellation policy

You can cancel your scheduled appointment through FixyFix anytime. If you cancel more than 24 hours in advance, you will not be charged a fee. Cancellation anywhere between 2-24 hours before your appointment entails a $15 fee. If you cancel 2 hours before your appointment, you are charged the full service amount.

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