Cookie policy

Websites maintained by FixyFix (collectively the"Site") use a number of different cookies. This Cookies Policyexplains the following:


       - Whatare cookies?
       - Cookies we use and why we use them
       - E.U. users' right to refusecookies



Cookies are small files that are downloaded to yourdevice when you visit a website. The cookie then sends information back to theoriginating website on each subsequent visit, or to another website thatrecognizes that cookie. Cookies are useful because they allow a website torecognize a user's device. You can find more information about cookies at: and

Cookies perform many different functions, such as lettingyou navigate between pages efficiently, remembering your preferences, andgenerally improving the user experience.



Cookies can be categorized by who puts the cookie onthe user's computer (or other device the user uses to browse the website).


First-party cookies arecookies placed by the party operating the website. For example, any cookies we(FixyFix) place on your computer from our Site are first-party cookies.


Third-party cookies arecookies placed from a website by a party that does not own or operate thatwebsite.

We use only first-party cookies on our Site.

Cookies are also often categorized by function. We usefour types of cookies by function on our Site:


1. Essential Cookies

These are cookies that are strictly necessary for thefunctioning of the website or for performing services that an individual userhas requested. For example, we use a cookie that remembers that you are loggedinto the Site until you log out.


2. Analytical Cookies

These cookies collect information about how visitorsuse a website — for instance, which pages visitors go to most often, andwhether visitors get error messages from web pages. Analytical cookies don'tcollect information that identifies a visitor. All information that analyticalcookies collect is aggregated and therefore anonymous. These cookies are usedonly to improve how a website functions.

We use cookies provided by third-party serviceproviders, including Google Analytics, Optimizely, and New Relic, to help usanalyze how users use the Site.

The Google Analytics cookies collect data tied to auser's IP address, such as the length of time a user spends on a page, thepages a user visits, and the websites a user visits before and after visitingthe Site. You can object to the collection of your information by GoogleAnalytics by clicking here. We place cookies provided byOptimizely to test whether changes we have made to the Site work properly.

Like the cookies provided by Google Analytics andOptimizely, the cookies provided by New Relic collect information about yourvisit to the Site, such as delays you might experience when using Sitefeatures. The New Relic cookies assign an identification number, called a "sessionID", to your visit to our Site. Information collected about your visit issent to New Relic and tied to the session ID. Each visit generates a newsession ID, and session IDs between different visits are not linked to identifyyou. New Relic deletes the session ID at the end of your visit.

The cookies provided by each third-party serviceprovider send the information they collect to that third-party serviceprovider. For example, the cookies provided by Google Analytics sendinformation about your Site interactions to Google Analytics. Each third-partyservice provider then compiles aggregated data using the information receivedand sends us reports on the aggregated data. These reports are not shared withother parties. We use the reports to offer better Site experiences and tools inthe future.

Although these cookies provide information to thethird-party service providers, they are first-party cookies because we placethem ourselves.


3. Functional Cookies

These cookies allow the website to remember choicesusers make and to provide enhanced, personalized features. For example, we usecookies provided by that allow you to continue chatting with customersupport when navigating between pages.


4. Targeting/Advertising Cookies

Targeting/advertising cookies are cookies used todeliver advertisements relevant to the user. They remember that a user hasvisited a website and share this information with other organizations, such asadvertising vendors.

Cookies in this category may include RemarketingCookies. These are cookies that remember that you visited our Site after youleave. Sometimes they collect information about what pages of our Site youvisited. They then share this information with our third-party vendors, such asAppNexus, Google, Nanigans, Facebook, and Twitter. Based on this information,the third-party vendors show you advertisements on third-party websites for FixyFixproducts that we think may interest you based on what you viewed on our Site.

You may opt out of Google's use of cookies byvisiting Google's Ads Settings here. You can also opt out of the use by other third-party vendors,such as AppNexus, of information from cookies placed by the Site by visitingthe Network Advertising Initiative opt-out page. However, not all of ourthird-party vendors participate in the Network Advertising Initiative opt-out page.

Cookies can also be categorized by how long theyremain on your device. There are two broad categories of duration:


1. Persistent cookies

Persistent cookies remain on your device until deletedmanually or automatically.


2. Session cookies

Session cookies remain on your device until you closeyour browser when they are automatically deleted.

We use both session and persistent cookies on ourSite.


Location of informationprocessing: 

The information collected by our cookies is processedin servers located in the United States.



Users in the European Union (E.U.) have the right torefuse to allow cookies to be placed on the device they use to access the Site.We describe below how E.U. users can reject cookies used by our Site.

Rejecting Cookies Through Browser Settings:

The Help menu on the menu bar of most browsers willtell you how to prevent your browser from accepting new cookies, how to havethe browser notify you when you receive a new cookie, and how to disablecookies altogether. For more information on using browser settings to rejectcookies, please visit

You should note that rejecting cookies in your browsersettings may mean that any preferences you set on this Site will be lost andthat the Site may not work as well. In addition, using the browser settings toreject cookies may also cause your browser to reject cookies from all websites,not just this Site.



If you have any questions about our Cookie Policy,we'll do our best to answer them. You can email us at



If we change our Cookie Policy, we will post thosechanges on this page and update the Cookie Policy modification date above. Ifwe materially change this Cookie Policy in a way that affects how we use ordisclose your personal information, we will notify you by prominently posting anotice of such changes before making them and by stating the effective date ofthe changes.

Last updated: May 28, 2015